Frequently Asked Questions
Q1: How do you guarantee product quality?
We maintain a complete quality management system with ISO 9001 and GMP certifications. Every batch passes inspection by our Quality Department before release.
Q2: What is the primary function of Concentrated EM Bacteria?
It is designed for water purification, decomposing harmful substances like ammonia nitrogen, and maintaining ecological balance in aquaculture.
Q3: Can I use EM bacteria with antibiotics?
No, it is strictly forbidden to use it with antibacterial agents, bactericides, or disinfectants simultaneously as they will kill the beneficial live bacteria.
Q4: What are the storage requirements?
The product should be stored in a cool, dry, and ventilated place, protected from direct sunlight and frost. The shelf life is 6-12 months.
Q5: What veterinary product forms can you provide?
We offer a wide range including API, oral solutions, powders, premixes, granules, tablets/bolus, and injectables.
Q6: What delivery terms are accepted for international orders?
We support multiple delivery terms including EXW, FOB, CFR, and CIF to accommodate global shipping needs.