Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in equipment production.
What is the standard delivery time for orders?
Delivery typically ranges from 1 week to 3 months, depending on the specific size and quantity of the order.
What is the Minimum Order Quantity (MOQ) and payment terms?
The MOQ is 1 unit. Payment terms are 50% prepay and 50% balance before shipment.
Do you provide installation and overseas services?
Yes, we dispatch engineers to handle installation and provide after-sales service globally.
What validation services do you provide?
We provide comprehensive validation services including FAT, SAT, DQ, IQ, OQ, and more.
How is the equipment packaged and what is the warranty?
We use secure wooden cases for packaging, and all equipment comes with a 1-year warranty.
SJ medical
